Privacy policy

Last updated: January 13, 2026

Atelier Edmond (“we”, “us”, “our”) operates this website and online store www.atelieredmond.com (the “Services”) to provide customers with a curated shopping experience. Our store is hosted on Shopify Inc., which enables us to provide the Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with respect to personal data processing.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means any information that identifies or can reasonably be linked to an individual.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact details: name, billing and shipping address, email address, phone number
Financial information: payment card details, transaction data, payment confirmations (processed securely by third-party providers)
Account information: username, password, preferences, settings
Transaction information: products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
Communications: messages sent to us via email or customer support
Device & technical data: IP address, browser type, device identifiers
Usage data: interactions with the website, pages viewed, navigation behaviour

2. Sources of Personal Information

We collect personal information from the following sources:

Directly from you when you place an order, create an account, or contact us
Automatically through cookies and similar technologies
From service providers acting on our behalf (e.g. payment processors, shipping partners)
From partners or third parties where legally permitted

3. Legal Bases for Processing (GDPR – Article 6)

As an EU-based company, we process your personal data only where permitted under the GDPR, based on the following legal grounds:

Performance of a contract (Article 6(1)(b))
To process orders, payments, shipping, returns, exchanges, and customer service.
Legal obligation (Article 6(1)(c))
To comply with accounting, tax, and regulatory requirements.
Legitimate interests (Article 6(1)(f))
To improve our Services, ensure website security, prevent fraud, analyze performance, and grow our business, provided these interests do not override your fundamental rights.
Consent (Article 6(1)(a))
For email marketing, cookies, and personalized advertising (including Google Ads) where required by law. You may withdraw your consent at any time.

4. How We Use Your Personal Information

We use personal information to:

Provide, operate, and improve the Services
Process payments and fulfill orders
Manage customer accounts and preferences
Arrange shipping, returns, and exchanges
Provide customer support
Send transactional communications
Send marketing communications where permitted by law or with your consent
Display advertisements and measure marketing performance
Prevent fraud and ensure security
Comply with legal obligations

5. Marketing Communications

We only send marketing communications where permitted by applicable law or where you have provided explicit consent.

You may withdraw your consent at any time by:

Clicking the unsubscribe link in our emails, or
Contacting us directly at the email address below

Withdrawal of consent does not affect the lawfulness of prior processing.

6. Cookies & Similar Technologies

6.1 What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They allow websites to function properly, enhance user experience, and provide information to the website owner.

Cookies may be session-based (deleted when you close your browser) or persistent (stored for a defined period or until deleted).

6.2 Types of Cookies We Use

We use the following categories of cookies:

a) Strictly Necessary Cookies

These cookies are essential for the operation of the Services and cannot be disabled. They enable core functionalities such as:

Secure checkout
Account login
Shopping cart functionality
Fraud prevention

These cookies do not require your consent.

b) Functional Cookies

These cookies allow the Services to remember your preferences (such as language or region) and provide enhanced functionality.
They are used only where permitted by law or with your consent where required.

c) Analytics & Performance Cookies

These cookies help us understand how visitors interact with the Services by collecting information such as:

Pages visited
Time spent on the website
Navigation behavior

Analytics cookies are used only after you have provided consent.

d) Advertising & Marketing Cookies

These cookies are used to:

Display relevant advertisements
Measure the effectiveness of advertising campaigns
Enable personalized advertising via platforms such as Google Ads

Advertising cookies are used only after you provide explicit consent via our cookie banner.

6.3 Google Ads & Consent Mode

We use Google Ads and related technologies. In accordance with EU data protection and ePrivacy laws, Google advertising cookies and identifiers are activated only after consent has been given.

We use Google Consent Mode, which adjusts Google tags’ behavior based on your consent choices.

6.4 Managing Cookie Preferences

When you first visit our Services, you are presented with a cookie banner allowing you to:

Accept all cookies
Reject non-essential cookies
Manage cookie preferences

You may change or withdraw your consent at any time via the cookie settings available on our website or through your browser settings. Please note that disabling certain cookies may affect website functionality.

6.5 Third-Party Cookies

Some cookies are placed by third-party service providers acting on our behalf, including:

Shopify and its integrated services
Analytics providers
Advertising partners

These third parties process data in accordance with their own privacy policies.

7. How We Share Personal Information

We may share your personal information with trusted third parties only where necessary, including:

Shopify (website hosting and core infrastructure)
Payment providers
Shipping and fulfillment partners
Analytics and advertising partners (e.g. Google), subject to consent
IT, customer support, and cloud service providers

8. Relationship with Shopify

Our store is hosted on Shopify Inc. Shopify processes personal data to provide and improve its services. Some data may be transferred outside your country of residence.

For more information, please visit:
https://privacy.shopify.com/en

9. International Data Transfers

Your personal information may be transferred, stored, or processed outside your country of residence.

Where data is transferred outside the European Economic Area or the United Kingdom, we rely on recognized safeguards such as the European Commission’s Standard Contractual Clauses, unless the destination country has been deemed to provide an adequate level of protection.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

Order and transaction data retained as required by accounting and tax laws
Account data retained while your account remains active
Marketing data retained until consent is withdrawn

11. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Withdraw consent at any time
Receive a copy of your data (data portability)
Lodge a complaint with a data protection authority

If you are located in the EU or UK, you may lodge a complaint with your local supervisory authority.

12. Children’s Data

The Services are not intended for children. We do not knowingly collect personal data from children under the age of majority in their jurisdiction.

13. Security

We implement appropriate technical and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

15. Contact & Data Controller

For any questions or requests regarding this Privacy Policy or your personal data, please contact us:

📧 helloatelieredmond@gmail.com

For the purposes of applicable data protection laws, Atelier Edmond is the data controller of your personal information.