Terms of sale
Last updated: January 13, 2026
These Terms of Sale (“Terms”) govern all purchases made on the website www.atelieredmond.com (the “Website”), operated by Atelier Edmond (“we”, “us”, “our”).
By placing an order on the Website, you agree to be bound by these Terms.
1. Seller Information
Atelier Edmond
Website: www.atelieredmond.com
Email: helloatelieredmond@gmail.com
Atelier Edmond is an EU-based business selling products internationally.
2. Products
Atelier Edmond offers modern jewelry pieces, accessories, and vintage timepieces.
Product descriptions, photographs, and information are provided for informational purposes. Minor variations in color, texture, size, or finish may occur due to screen settings, lighting conditions, manufacturing processes, or handcrafted and vintage characteristics. Such variations do not constitute defects.
All products are subject to availability.
3. Modern Jewelry Pieces
Atelier Edmond offers modern jewelry pieces crafted using carefully selected materials. All modern jewelry items are inspected prior to sale to ensure they meet our quality standards.
Product descriptions on the Website, including information relating to materials, finishes, dimensions, and characteristics, are provided for informational purposes. While we strive to ensure accuracy, minor variations may occur due to manufacturing processes, supplier updates, or product improvements.
Atelier Edmond reserves the right to:
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Update or modify product descriptions, specifications, images, or materials information
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Improve or adjust designs without prior notice, provided such changes do not materially alter the essential characteristics of the product
Slight differences in color, texture, finish, or appearance—particularly those resulting from lighting, screen settings, or natural material variations—do not constitute defects.
Normal wear and tear, improper use, accidental damage, or failure to follow care instructions are not covered by warranty.
Nothing in this section limits or excludes any mandatory consumer rights under applicable law.
4. Prices
Prices displayed on the Website are shown in the applicable currency and include applicable taxes unless otherwise stated.
Shipping costs, customs duties, import taxes, or other local charges are not included in the product price unless explicitly stated and remain the responsibility of the customer.
We reserve the right to modify prices at any time. Products are billed at the price in effect at the time the order is confirmed.
5. Orders
An order is considered final once payment has been successfully processed and an order confirmation email has been sent.
We reserve the right to refuse or cancel any order in the event of:
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Payment authorization issues
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Incorrect pricing or product information
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Stock unavailability
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Suspected fraud or abuse
If payment has already been received, a refund will be issued.
6. Payment
Payment is due in full at the time of order.
Payments are processed securely through third-party payment providers available at checkout. Atelier Edmond does not store payment card details.
7. Shipping & Delivery
We ship internationally.
Orders are processed within 2 business days, excluding weekends and public holidays.
Delivery times vary depending on destination and shipping method and are provided as estimates only. Atelier Edmond is not responsible for delays caused by carriers, customs authorities, or events beyond our control.
Risk of loss passes to the customer upon delivery.
8. Customs, Duties & Taxes
For international orders, customers may be required to pay customs duties, import taxes, or other charges imposed by local authorities. These charges are the sole responsibility of the customer.
Atelier Edmond has no control over these charges and cannot predict their amount.
9. Vintage Watches
Atelier Edmond may offer vintage or pre-owned watches for sale. Due to their age and original manufacturing standards, vintage watches may display signs of wear consistent with normal use and the passage of time.
All vintage watches sold by Atelier Edmond are:
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Carefully inspected
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Verified for authenticity
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Maintained and checked prior to sale
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Sold in excellent condition, as described on the individual product page
Vintage watches are sold as-is, in accordance with their age, originality, and historical characteristics. Minor imperfections, patina, or variations inherent to vintage timepieces do not constitute defects.
Atelier Edmond does not guarantee:
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Water resistance
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Future timekeeping accuracy beyond normal vintage tolerances
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Compatibility with modern usage or environmental standards
Atelier Edmond shall not be held responsible for issues arising from:
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Normal wear and tear
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Improper use or handling
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Lack of maintenance after purchase
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External damage, shocks, or water exposure
Nothing in this section excludes or limits any mandatory consumer rights that cannot be waived under applicable law.
10. Right of Withdrawal (EU Consumers)
In accordance with EU consumer protection laws, customers have the right to withdraw from their purchase within 14 days of receiving the order, without providing a reason.
Conditions:
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Items must be unused, unworn, and in original condition
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Original packaging must be included
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Personalized, custom-made, or resized items are non-returnable unless defective
To exercise the right of withdrawal, customers must contact us before returning any item.
11. Returns & Refunds
Refunds are processed within 14 days of receiving and inspecting the returned item, using the original payment method.
Original shipping costs are non-refundable unless the return is due to an error on our part.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
12. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 48 hours of delivery with your order number and supporting photographs.
We will offer a replacement or refund in accordance with applicable law.
13. Warranty & Care
Our jewelry and accessories are crafted with care using quality materials. Normal wear and tear, improper use, accidental damage, or failure to follow care instructions are not covered by warranty.
Specific care instructions provided with products should be followed to preserve quality and longevity.
14. Liability
To the maximum extent permitted by law, Atelier Edmond shall not be liable for indirect, incidental, or consequential damages arising from the use of the Website or purchased products.
Nothing in these Terms limits consumer rights that cannot be excluded under applicable law.
15. Intellectual Property
All content on the Website, including text, images, logos, designs, and product names, is the exclusive property of Atelier Edmond and may not be used without prior written consent.
16. Personal Data
Personal data collected in connection with orders is processed in accordance with our Privacy Policy.
17. Governing Law & Jurisdiction
These Terms are governed by the laws applicable in the seller’s country of establishment, without prejudice to mandatory consumer protection laws in the customer’s country of residence.
18. Contact
For any questions regarding these Terms or your order, please contact: